Coming Soon Solutions · Claims Intake

Claims intake as one workflow. Coming.

The same Task and Activity shape Kodexa runs for AP and financial spreading, scoped to policy administration, claims intake, and underwriting. Design partner work in progress today. General availability in 2026.

What "claims intake" means here

Policy in. Coverage decided. Adjuster in the loop.

An FNOL or claims packet arrives — by email, portal, or file drop — alongside the policy it relates to. The platform extracts the policy terms, classifies the claim, validates against the policy and your underwriting rules, and surfaces the cases that need adjuster judgment. The clear cases route through automatically. The cases with policy ambiguity, missing documents, or coverage edge-cases land as Tasks in front of the right adjuster, with the policy and the claim packet open.

The Activity Plan that runs it

Same shape. Different document.

FNOL or claims packet email · portal · file drop
Activity

Intake + classify

extract policy + claim

Activity

Validate against policy

underwriting rules · coverage check

Activity

Route + pay

automated path · post + notify

Task

Adjuster review

approved → pay · rejected → decline + notify

Settled · one audit trail

Same shape as AP and lending. Different document, different rules, same workflow.

What design partners get

Built with the carriers using it.

Policy extraction and analysis

Term-by-term extraction across multi-page policies and endorsements.

Policy comparison and benchmarking

Compare a new submission against book-of-business benchmarks.

FNOL and claims packets

Multi-document packets with attachments, photos, and third-party reports.

Customisable Activity Plans per line of business

Different Plans for property, casualty, specialty.

Same audit trail, same controls

The same audit and security posture as AP and Spreading. SOC-2 Type II.

Where we are

Status and timeline.

Claims intake is in design-partner work today with one specialty insurer. General availability is targeted for 2026. We're taking on a small number of additional design partners now; if you'd like to be one of them, the contact form is below.

Design partner with one specialty insurer
In production on shadow workloads, May 2026.
Additional design partners
Onboarding now. Limited cohort.
General availability
Targeted for 2026.
When it's live, the platform can't do anything your claims team couldn't do. Same rules, same guardrails, same audit trail.
Mechanics

How we build this.

The same authoring surface, runtime, and Knowledge layer that runs AP and lending today will run claims when it's live. The Product page is where Knowledge, Workflow, and Studio live.

See the Product

Become a design partner.

A design partner runs Kodexa on real claims work alongside our team and shapes the product before GA. We'd like to talk if you're a specialty carrier with a high-judgment intake process.